Privacy Policy of Kutub Bytes
Kutub Bytes is committed to protecting the privacy and security of the personal data of our website visitors, clients, and partners. This Privacy Policy outlines how Kutub Bytes, a leading provider of digital transformation and AI solutions, collects, uses, discloses, and protects your information when you interact with our online platform and services.
1. Information We Collect
We collect various types of information in connection with the services we provide, which include AI-powered analytics, cloud integration, custom software development, cybersecurity consulting, data migration, IoT solutions, blockchain development, digital strategy, and UI/UX design.
- Personal Data You Provide: This includes information such as your name, email address, phone number, company name, job title, and any other details you voluntarily provide when you fill out forms on our site, subscribe to newsletters, request information about our services, or engage in communication with us.
- Technical and Usage Data: When you visit our online platform, we automatically collect certain information about your device and browsing activity. This may include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. We use this data to improve our site's functionality and user experience.
- Cookies and Similar Technologies: Our site uses cookies to enhance your browsing experience, personalize content, analyze site traffic, and understand where our visitors come from. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
Kutub Bytes uses the collected information for various purposes, primarily to provide cutting-edge digital transformation and AI solutions to businesses:
- To provide and maintain our services, including processing your requests and delivering the requested solutions.
- To personalize your experience on our online platform and to present relevant content and service offerings.
- To communicate with you, respond to your inquiries, and provide customer support.
- To send you marketing communications, newsletters, and other information about our services that we believe may be of interest to you, in accordance with your preferences.
- To monitor and analyze trends, usage, and activities in connection with our services to improve functionality and user experience.
- To detect, prevent, and address technical issues or fraudulent activities.
- To comply with legal obligations and enforce our agreements.
3. Legal Basis for Processing Personal Data (GDPR)
For individuals located in the European Economic Area (EEA), our processing of your personal data is based on the following:
- Consent: Where you have given explicit consent for us to process your personal data for one or more specific purposes.
- Contractual Necessity: Where processing is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract.
- Legal Obligation: Where processing is necessary for compliance with a legal obligation to which Kutub Bytes is subject.
- Legitimate Interests: Where processing is necessary for the purposes of the legitimate interests pursued by Kutub Bytes or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms.
4. Disclosure of Your Information
Kutub Bytes may share your personal data with third parties in the following situations:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our online platform, conducting our business, or providing services to you (e.g., hosting, analytics, customer support). These providers are contractually bound to protect your data.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
5. Data Security
Kutub Bytes implements robust technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. We continually review and update our security practices to adapt to new threats and technologies.
6. Your Data Protection Rights
Depending on your location, particularly under the General Data Protection Regulation (GDPR), you may have the following rights regarding your personal data:
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- Right to Withdraw Consent: Where our processing is based on your consent, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us using the details provided in Section 9.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need to process your personal data, we will either delete or anonymize it.
8. Changes to This Privacy Policy
Kutub Bytes may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Kutub Bytes
18-3 Persiaran Perdana,
Laman Vista Alam,
Level 27, Menara Vista,
Cyberjaya, Selangor, 63000
Malaysia